Frequently Asked Questions
Everything you need to know about your Google Beauty experience.
What is the standard shipping time for my beauty products?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your skincare essentials sooner.
Are your products cruelty-free and vegan?
We are committed to ethical beauty. All Google Beauty products are 100% cruelty-free, and a majority of our collections are formulated with entirely vegan ingredients.
What is your return policy for opened cosmetics?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type or meet your expectations, you can return it for a full refund, even if it has been lightly used.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status directly in your account dashboard.
Do you offer international shipping?
Yes, we currently ship to over 50 countries. International delivery times vary by location, typically ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Google Pay, and 'Buy Now, Pay Later' options like Afterpay.